Broken NY Database Affects Cayuga County COVID-19 Contact Tracing | Local News | Auburn, New York State |


A technical glitch has prevented Cayuga and other county health departments from conducting contact tracing investigations at a time when COVID-19 cases are on the rise in New York City.

According to the Cayuga County Health Department, the state’s contact tracing database was down all day Wednesday. The state is aware of the problem and is working to resolve the issue, the health ministry said, but has not been able to investigate the cases or trace any contacts.

“This will be reflected in a seemingly lower number of cases due to technical difficulties,” the department said. “However, the number of COVID-19 cases continued to increase statewide.” The low number of cases will appear in Thursday’s county update.

In the latest update, Cayuga reported 92 new cases – the fourth time in eight days that the county had 90 or more new daily cases. The county has 1,214 new cases in December, the third highest monthly total in the pandemic.

Hospitalizations fell slightly from 23 to 21 in one day. No new deaths have been reported.

Cayuga County will be hosting two immunization clinics next week – 1 p.m. to 3 p.m. on Wednesday, December 29 and 2 p.m. to 4 p.m. on Thursday, December 30 – at the Fingerlakes Mall Event Center.

Moderna boosters will be offered at the first clinic. The second clinic will be for the first and second doses of Pfizer vaccine for children aged 5 to 11.

Clinics are for residents of Cayuga County only. Registration is compulsory. To register, go to and click on the link for COVID-19 vaccination clinics.

Online producer Robert Harding can be reached at (315) 282-2220 or Follow him on Twitter @robertharding.


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