CECC clarifies new contact tracing system procedures

  • By Lee I-chia / Staff Reporter

The Central Epidemic Command Center (CECC) explained yesterday in detail how to use the COVID-19 contact tracing self-reporting system, which is due to be launched today.

Contact tracing staff used to ask confirmed cases to identify their close contacts, but they can no longer keep up with the rapid rise in local cases, so the center has devised a self-reporting system to increase efficiency.

Centers for Disease Control (CDC) Deputy Director General Chuang Jen-hsiang (莊人祥), the CECC’s spokesperson, said that starting today, people who undergo a chain reaction test polymerase (PCR) assay for COVID-19 at a hospital or testing station would be asked to provide their mobile phone number.

Photo: Chiang Ying-ying, AP

“When an individual tests positive, the data will be transferred from the National Health Insurance Administration to the CDC system, which will then send a text message to the person’s cell phone,” he said, adding that the CDC text message would come from the number 0911-514-588.

“You are a confirmed case of COVID-19. Please proceed to the self-declaration system to confirm your personal information, and proactively report your close contact information and notify the contact person at your workplace or school. Thank you. https://bbs.cdc.gov.tw/,” the text message reads.

Chuang said confirmed cases must use the last six digits of their national identity card number to log in and answer four main questions, including their personal data, date of test or start of symptoms, data personal details of their close contacts. , and whether they are pregnant, on dialysis, or age 65 or older.

Photo: ANC

The system would provide instructions on how to identify close contacts, including criteria such as being in direct contact with someone without wearing a mask for more than 15 minutes, within two days of the onset of symptoms or receive a positive test result, he said.

It also informs confirmed cases of symptoms for which people are advised to seek immediate medical attention, including warning signs of serious illness in children, Chuang said.

After completing the four main questions, the system suggests that confirmed cases notify their close contacts to self-isolate, remind them of home isolation guidelines, and encourage them to upload their contact log and ID number random provided to them for the social distancing app, he said.

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