KFL & A Public Health Makes Changes to Case Contact Management

Photo by Lucas Mulder.

Kingston, Frontenac, Lennox & Addington Public Health (KFL & A) is implementing changes to case and contact management processes as demand for third dose of COVID-19 increases in the region.

According to a statement from Public Health, this reorientation of resources is in line with provincial changes and, in the future, the case and contact management team will focus on settings most at risk (for example, healthcare settings). collectives) and individuals.

With this change, KFL & A Public Health is asking all people who test positive to notify their close contacts, as positive cases may not be contacted by phone in a timely manner.

The following information was provided by KFL & A Public Health:

  1. Workplaces where someone has tested positive will not receive outreach from KFL & A Public Health. Please visit the Orientation webpage for business and workplace for directions.
  1. People who test positive:
    • Not all people will receive outreach over the phone from KFL & A Public Health. KFL & A Public Health uses a combination of approaches including text messaging and provincial workforce. People can receive a phone call from an unrecognized number. Anyone who has recently tested is encouraged to answer calls and texts.
    • Don’t wait for a phone call from KFL & A Public Health. Notify your close contacts and encourage them to self-isolate for 10 days from their last exposure to you and get tested. The test options can be found on the Assessment, test and results web page.
    • For more information on positive cases and contact requirements, visit Assessment, test and results web page.

As of Monday, December 20, 2021, the province has extended eligibility for COVID-19 vaccine boosters to all people 18 years of age and older, the statement said. The interval between the second dose and the booster is 84 days. Public health said the first evidence supports people who are fully vaccinated, including a booster, are significantly more protected against the risk of serious illness from the new variant, Omicron. Make an appointment for vaccines through KFL & A Public Health’s online tool for local clinic appointments.

The best way for individuals to protect themselves against the worrying new variant of Omicron, according to public health, is to:

  • Get the full vaccine and request a third dose when you are eligible.
  • Test for COVID-19 symptoms daily, stay home, isolate, and get tested even if symptoms are mild.
  • Avoid social gatherings and limit visits or guests.
  • Stay 2 meters from people you don’t live with and wear a mask in indoor spaces.
  • Consider curbside pickup, delivery, or alternate times for shopping, especially if you’re at a higher risk of illness.
  • Clean your hands frequently.

COVID-19[female[femininetest appointment can be booked online or by phone at:

For the most recent information, visit Kflaph.ca/Coronavirus Where COVID-19 (coronavirus) in Ontario.


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